Privacy Policy
Last Updated: November 2024
Introduction
Twin Rivers Contracting LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact or appointment request forms
- Request a free roof inspection or estimate
- Contact us by phone, email, or other means
- Subscribe to our newsletter or marketing communications
This information may include:
- Name
- Email address
- Phone number
- Property address
- Service requests and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule appointments
- Provide roofing and contracting services you request
- Send you estimates, invoices, and service-related communications
- Improve our website and customer service
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., email services, payment processors)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Twin Rivers Contracting LLC
Phone: (636) 541-2687
Email: info@twinriverscontracting.com